Who we are
A quality assurance initiative is deployed across all business activities, bringing together the administration, logistics, sales and executive teams to perennially boost our continuous service improvement policy. Our commitment: keep you satisfied!
This quality commitment was rewarded by the ISO 9001 certification in February 2002.
Our quality policy
Our company Medicare-HTM is changing in an increasingly global and concentrated world. Whether it is related to our lifestyle or an ageing population, our myopia, cataract and cosmetic markets are blooming.
On the other hand, the decrease in reimbursements for healthcare facilities, the crisis of the French social security system (to name only a few examples) reduce the investment capabilities of healthcare specialists and facilities. All procedures outside the nomenclatures thus make for good development opportunities.
At the same time, the population (patients and doctors alike) is increasingly demanding with respect to the care offer. Therefore we stay focused on and ensure we understand the needs of our customers and meeting their requirements.
Our ability to invest in new areas, respond to emerging markets and the quality of our service are our driving force and are a goal to achieve. This implies innovation, training, quality of our staff and special focus on customer satisfaction.
Chief Executive Officer
Stéphane LE BOURHIS
International Vice President