Who we are

About us

A quality assurance initiative is deployed across all business activities, bringing together the administration, logistics, sales and executive teams to perennially boost our continuous service improvement policy. Our commitment: keep you satisfied!

This quality commitment was rewarded by the ISO 9001 certification in February 2002.

Our expertise

Our qualified teams support you in your daily practice and in your surgical development.

  • Customer service
  • Technical service
  • Quality and regulatory
  • Sales
  • Marketing

Our customer service

Our customer service for IMD trade ensures :


A friendly hotline from 8.30 am to 5.30 pm from Monday to Friday


Speedy electronic invoicing

rapide icone

Free of charge delivery to your facility and renewal of your installations within 24 hours


Short shipping periods: For an IOL order before 3 pm, we ensure a delivery service from Monday to Saturday on the next day

service client medicare htm

Our technical team

Our young and vibrant technical team is based across France :

personnel qualifie icone

Specialists in optics, electronics, maintenance, laser safety, anatomy, physiology, biomedical technology, etc.

certifie icone

People trained by manufacturers to monitor adjustment procedures, maintenance and inspection of devices set by them

service technique medicare htm

Our quality and regulatory team

Throughout this quality management process :

certification europeenne icone

We guarantee that our products and devices bear the CE marking

traçabilite icone

We control the traceability of our products and equipment

service qualité medicare htm
suivi icone

We monitor and manage cases of non-conformity and material vigilance

avis client icone

We routinely assess customer satisfaction

controle fournisseur icone

We select and check the quality of our suppliers

Our sales team

Our sales team is tasked with :

ecoute icone

Being focused on all surgeons to offer them a service in line with their expectations

liens icone

Liaising with our technical and quality managers to best meet practitioners’ requirements

service commercial medicare htm

Our marketing team

Concerned with satisfying healthcare professionals who place their trust in us, we now offer them a Marketing service to support them with communications :


We jointly establish an objective (more visibility, patient screening, new practitioners, etc.)


We develop their communication tools (website, corporate identity, etc.)

service personnalise icone

A tailored and unique support service

service marketing medicare htm